Join us as Sara Terry, CEO and President of EAC2 Consulting shares with us various strategies for successful Customer Service Management systems (CRM’s). Sara will discuss development, integration and migrations of CRM’s, Customer Service Management systems. During our conversation we will discover why these systems are the front line of the customer experience where marketing, orders, sales and customer service/support meet “face to face” with the customer with every contact that is made. Sara will share with us various CRM’s and explain why the CRM of choice is an analytical incubator for future growth.
Date and Time: June 8, 7:45 AM to 9:00 AM
Location: Tecton | 5415 Corporate Circle Salem, VA 24153