BizDev Forum - Making Technology Customer Friendly - June 8 - RBTC

BizDev Forum – Making Technology Customer Friendly – June 8

Join us as Sara Terry, CEO and President of EAC2 Consulting shares with us various strategies for successful Customer Service Management systems (CRM’s). Sara will discuss development, integration and migrations of CRM’s, Customer Service Management systems.  During our conversation we will discover why these systems are the front line of the customer experience where marketing, orders, sales and customer service/support meet “face to face” with the customer with every contact that is made.  Sara will share with us various CRM’s and explain why the CRM of choice is an analytical incubator for future growth.

Date and Time: June 8, 7:45 AM to 9:00 AM
Location: Tecton | 5415 Corporate Circle Salem, VA 24153

Register

 

Recent Posts

  • lex-stewart-rbtc

    RBTC Taps Lex Stewart for Inaugural Community Manager Role 

    At RBTC, community is the whole point. As a member-driven association, we work hard at cultivating meaningful relationships that promote the growth of our innovation ecosystem. Our intentional programming is designed to inspire, […]

  • nicole-defoor-rbtc

    RBTC Welcomes Nicole DeFoor in New STEM Outreach Coordinator Role

    Robust STEM and biotech workforce development is critical to a healthy innovation ecosystem. RBTC has a long history of talent investment; from k-12 to Ph.D. recruitment, to nontraditional pathways like community college micro credentials and technical internships, we’ve strategically nurtured our […]

  • Ada Cuadrado-Medina hired as director of communication

    RBIA Welcomes Ada Cuadrado-Medina as Director of Communications and Engagement

    The Roanoke Blacksburg Innovation Alliance is pleased to welcome Ada Cuadrado-Medina as the inaugural Director of Communications and Engagement. This newly created position reflects RBIA’s commitment to actively stewarding the […]